• All prices are listed on our website are the prices at that given time. We reserve the right to change or amend the prices.
  • All prices are subject to nett.
  • All cakes are pre order at least one (1) day in advance unless specified.  No last minute order will be entertained.  Should you need a cake urgently, do contact us for cake availability.
  • Whilst most ingredients are listed out to the best of our knowledge, we will not be held responsible for any food allergies arising of/from consuming our product. Please check carefully on the product you are ordering if you are particular with your health and diet.
  • It's Cake Day reserves the right to cancel order in case of unforeseen circumstances beyond our control.  We would refund customer in the form of store credit or cash without additional compensation.
  • Orders without payment will not be processed and It's Cake Day will not be held responsible for any claim arising from the order.
  • No changes to orders are possible if they are less than 12-hours.
  • Changes made less than 12-hours may incur additional charges of between RM10 to RM25 per cake.


  • Please ensure that the address and contact number reflected in the 'Shipping Address' is correct.  The recipient must be contactable on the day of delivery. Maximum waiting time is only 15 minutes.
  • Our delivery and operating hours are Monday to Saturday 11:00am to 6:00pm
  • Please ensure that the date and time chosen for delivery is within our store operating hours. Special arrangement can be made in advance with us (special occasion) and subject to availability.
  • It's Cake Day will make every effort to deliver your order on the time chosen. Please give an allowance of 30 to 45mins delay due to traffic. It's Cake Day will not be responsible for late delivery due to incorrect information or delivery address or information at your end. 
  • Should the recipient be unavailable to receive the items on day/time of delivery, we shall attempt to re-deliver with an additional charge of RM10 in the next available hours.
  • Do inspect your order upon receipt and contact us immediately if the item you ordered is wrong, defect or damage. No complaint or refund will be entertained after 1 hour from receipt time.
  • If the package presents significant damages with which it is believed that the product could have suffered damage, it must be rejected and It's Cake Day must be notified immediately.